1. Restart the computer.

2. Install Microsoft cleanup tool and clean PowerDVD installation information :-

Please visit the following link to download the specific utility from the Microsoft to remove the already installed software properly :-

http://download.microsoft.com/download/e/9/d/e9d80355-7ab4-45b8-80e8-983a48d5e1bd/msicuu2.exe

Please install it and execute from “Start\All programs\WindowsInstaller Cleanup” To check if PowerDVD is on product list, If you can see PowerDVD in product list. Select PowerDVD and click “Remove” button to clean up PowerDVD.

3. Remove Power DVD folder and clean up PowerDVD Registry :-

i. Remove PowerDVD install folder and clean the PowerDVD registry :

a) Rename “PowerDVD” Folder to “PowerDVD-old”

The original PowerDVD Folder Path is :

C:\Program Files\CyberLink\PowerDVD

b) Delete the following folder :

C:\Program Files\InstallShield Installation Information\{6811CAA0-BF12-11D4-9EA1-0050BAE317E1}

Please note that this directory is a hidden directory. So, first select 'Show hidden files and folder' option from

'Folder option' and then delete that folder.

Please follow the steps given below to do it :-

Open 'Control Panel' –> open 'Folder Options' –> click 'View' tab –> select 'Show hidden files and folder' –> click 'OK'.

Now delete the following folder :-

C:\Program Files\InstallShield Installation Information\{6811xxx-xxx}

Also delete the file 'IsProBE.tlb' from folder C:\Program Files\Common Files\InstallShield\Professional\RunTime\

c) Run “regedit” by following steps :

Start –> Run (keyin ““regedit””) and then Hit “Ok”.

(1) Remove HKEY_LOCAL_MACHINE\SOFTWARE\CyberLink\PowerDVD

(2) Remove HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{6811CAA0-BF12-11D4-9EA1-0050BAE317E1}

(3) Remove HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\InstallShield Uninstall Information\{6811CAA0-BF12-11D4-9EA1-0050BAE317E1}

(4) Remove HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\InstallShield_{6811CAA0-BF12-11D4-9EA1-0050BAE317E1}

d). Remove PowerDVD program ICON

(1) Program ICON: Delete C:\Document and settings\all user (or user login name)\desktop\PowerDVD

(2) PowerDVD program folder under “ALL Program”

Delete C:\Document and settings\all user (or user login name)\start menu\programs\PowerDVD

4. Reboot PC.

5. Delete PowerDVD folder (We changed the original PowerDVD folder name at step 3 and 1.) :

Delete C:\Program Files\CyberLink\PowerDVD-old

6. Now, please visit the link given below to download the latest full retail version of PowerDVD 8 Ultra build no. 2021 :

http://isales.gocyberlink.com/download/CS_Dept/PowerDVD/PDVD8_2021U_DVD080814-02.exe

User Name: PowerDVD Password: KB2LZJ6I

*Password valid till 2008/10/06.

CD-Key : AURKQ-4UP49-TL32R-2E696-QK2DA-3CKPY

NOTE : Right click on the above mentioned link and select “Open in New Window” or “Save Target As”. After that enter user name and password given below.

1. User name and password are case sensitive and must be typed exactly as it is. There must be “NO SPACE” before or after user name and password.

2. When you get a prompt for Open/Save the file. Please choose to save the file on your computer hard drive and then run the file to install software.

Now, please also visit the link given below to download the latest upgrade patch to build no. 2021a :

http://www.cyberlink.com/multi/download/patches_1_ENU.html